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Privacy Policy

Cozeetrendz Privacy Policy

At Cozeetrendz, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services.

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1. Information We Collect

We collect personal information to provide you with the best possible shopping experience. This includes:

  • Personal Identification Information: (Name, email address, phone number, shipping address, billing address)

  • Payment Information: (Credit/debit card details, PayPal information)

  • Account Information: (Username, password)

  • Order Details: (Purchase history, items bought)

  • Technical Information: (IP address, browser type, device type, cookies)

 

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Process Orders: Your information is used to process and fulfill your orders, including delivery and payment.

  • To Communicate with You: We use your email or phone number to provide order updates, customer support, or respond to inquiries.

  • Marketing: With your consent, we may send you promotional offers, updates on new products, and newsletters.

  • Improving Our Services: We analyze your data to improve our website, products, and customer service experience.

  • Legal Obligations: To comply with applicable laws and regulations.

 

3. How We Protect Your Information

Cozeetrendz takes data security seriously. We implement various measures to protect your personal data:

  • Secure Socket Layer (SSL): We use SSL encryption to protect sensitive information during transmission.

  • Data Storage: Your data is stored securely with restricted access to authorized personnel only.

  • Payment Security: We do not store payment card details. All payment transactions are processed securely by third-party payment providers.

4. Your Data Protection Rights

Under GDPR, you have several rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.

  • Right to Erasure: You have the right to request that we delete your personal data under certain circumstances.

  • Right to Restrict Processing: You can ask us to restrict the use of your data in certain situations.

  • Right to Object to Processing: You can object to the processing of your data for direct marketing purposes.

  • Right to Data Portability: You can request that we transfer your data to another organization.

To exercise any of these rights, please contact us at support@cozeetrendz.co.uk.

 

5. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of our site.

 

6. Third-Party Services

We may share your data with third parties to help us deliver our services, such as:

  • Payment Processors: To process your payment securely.

  • Shipping Providers: To fulfill your orders.

  • Marketing Services: To send you promotional material (with your consent). We ensure that any third-party service providers adhere to data protection regulations and use your data solely for the purposes of fulfilling their services.

 

7. How Long We Keep Your Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. This includes retaining information to comply with legal obligations, resolve disputes, and enforce agreements.

 

8. Changes to Our Privacy Policy

Cozeetrendz reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

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